AI receptionist built for plumbers
Burst pipes don't wait for business hours. Neither should your phone. Answer every call in under a second, book emergencies into your dispatch, and stop losing jobs to whoever picks up first.
What plumbers actually deal with
Burst pipes happen at 2am
A homeowner with water pouring through their ceiling will call ten plumbers in five minutes. The first one to answer wins a $1,500+ emergency call. The other nine get nothing. This is the entire economics of being on call.
"I need someone today" is the default
Drain clog, no hot water, leaking shutoff valve — none of this can wait until next week. If you can't book same-day or next-day during the call, the customer is already dialing the next number on the list.
Your plumber is under a sink, not at a desk
When the next call comes in, your tech is on his back fishing a clog or on his hands sweating a copper joint. Phone goes to voicemail. By the time anyone listens to the message, the customer has booked elsewhere.
High-ticket jobs slip through the cracks
Sewer line replacement, repipe, tankless water heater install — these are $4,000 to $15,000 jobs that start as a phone call. Miss the call, lose the job. One missed repipe quote pays for two years of EMOR Voice.
What missed calls actually cost you
- 15 missed calls/week × 4 weeks = 60 missed calls/month
- 60 missed × ~35% conversion if answered = 21 jobs lost
- 21 jobs × $280 average ticket = $5,880 in monthly lost revenue
- One missed sewer-line replacement ($8,000+) pays for EMOR Voice for 4 years
How EMOR handles real plumbing calls
After-hours burst pipe emergency
"There's water coming out of my wall and I can't find the shutoff. Can someone come right now?"
EMOR walks the caller through finding the main shutoff (saving the house from more damage), confirms 24/7 emergency dispatch, captures the address and severity, books the emergency slot in your on-call rotation, and texts the customer the technician's ETA.
Emergency dispatched. Customer kept from panicking. Tech arrives to a less-flooded house. The job is yours.
Drain clog same-day request
"My kitchen drain is completely backed up and I have family coming over tomorrow. Can someone come today?"
EMOR checks your live schedule for same-day availability, confirms the service-call fee, and books the slot. Asks whether it's a single drain or multiple (so the tech knows whether to bring the camera/snake combo).
Same-day clog booked. Tech arrives with the right equipment. Customer keeps the dinner plans.
Repipe estimate request
"All my pipes are galvanized from 1962 and I'm getting brown water. What does it cost to replace them?"
EMOR explains repipe pricing depends on home size, accessibility, and what fixtures need replacing — and books an in-home estimate. Captures square footage, number of bathrooms, age of home, and current symptoms.
High-value repipe lead captured with all the qualifying detail. Estimator shows up informed instead of cold.
Built for the way plumbers actually run
Answers in under one second on every ring
A homeowner standing in two inches of water doesn't want to listen to a phone tree. EMOR picks up like a real person, sounds like a real person, and immediately starts solving the problem. That responsiveness is the entire reason emergency callers stop dialing.
Books directly into your dispatch — no callback
Other answering services take a message and promise a callback. EMOR books the actual job during the call. The customer hangs up with a confirmation text and an ETA. They are no longer searching for someone else.
24/7 emergency coverage without an on-call dispatcher
You don't need a human dispatcher answering at 3am. EMOR handles emergency triage, books the slot, and pages your on-call tech with the customer details. Flat $149/mo, no per-call charge, no answering-service overhead.
Trade-aware triage that protects margin
EMOR knows the difference between a "I need someone right now" emergency and a "schedule me for next week" routine call. Emergencies hit your priority dispatch; routine calls get scheduled into open slots. Your techs run efficient days instead of chasing every call as if it's urgent.
What plumbers ask before signing up
Can EMOR triage a real emergency from someone who just thinks it's urgent?+
Yes — and this is configurable per shop. For plumbing, EMOR is set up to recognize active leak / burst pipe / no-water / sewage-backup as true emergencies that go into your priority dispatch, while drain clogs, water heater repair requests, and fixture installs route to your normal schedule. You define the rules; EMOR follows them.
How does EMOR handle pricing questions for emergency calls?+
EMOR is configured to communicate your service-call fee transparently up front (e.g. "There's a $X service call fee, applied to the work if you proceed") so you don't get surprise pushback when the tech arrives. For estimate-required jobs (repipes, sewer line, water heater install), EMOR explains in-home estimates without quoting a number it shouldn't.
What if the customer asks for water-shutoff help over the phone?+
EMOR is configured to walk the caller through finding their main shutoff valve (basement, crawlspace, exterior wall) before the technician arrives. This often saves thousands in additional water damage and customers remember the help. It's a small thing that builds enormous trust on emergency calls.
Does it work with my existing scheduling app (ServiceTitan, Housecall Pro, etc.)?+
EMOR books into a calendar you control — Google Calendar, Outlook, or a dedicated EMOR calendar. From there, ServiceTitan, Housecall Pro, Jobber, and most field-service platforms read the calendar and pull bookings into the dispatch board. Direct API integration is available on Professional and Enterprise plans.
What if I have a single phone number and don't want to forward it permanently?+
You don't have to. Most plumbers start by forwarding their existing business number to EMOR (60 seconds, no porting). If you decide EMOR is the right fit, you can port the number to us so EMOR is the system of record. Or keep forwarding — both work.
Will it sound like a robot?+
No. EMOR uses natural-voice AI that sounds like a real receptionist — pauses, intonation, conversation flow. We have audio samples on the homepage. The homeowner panicking about water in their ceiling will not feel like they got a phone tree.
How fast can I get this running?+
Plumbers go live in about 30 minutes. Sign up, walk through the onboarding wizard (your service area, hours, emergency rules, common pricing questions), forward your phone, and the next call is answered. The wizard asks the same questions you would train a new receptionist with — but only once.
Stop losing plumbing jobs to whoever picks up first.
Free trial. No credit card. Forward your number, hear EMOR answer like a real receptionist, decide before you spend a dollar.