AI receptionist built for pest control companies
A wasp nest at noon. A rat in the restaurant before tonight's service. A termite quote that turns into a $1,500 treatment. Capture every call, qualify every lead, and never lose a recurring contract to "we'll have someone call you back."
What pest control companies actually deal with
Pest emergencies do not wait
A homeowner sees a roach in the kitchen, a wasp nest by the front door, or a mouse in the pantry — and the panic-call clock starts. They will dial three or four pest companies until someone answers. The shop with a real conversation in 30 seconds wins the same-day visit.
Quote calls take 10+ minutes — and overlap with everything else
New-customer calls require qualifying — square footage, pest type, history, indoor/outdoor preferences, pet safety. A 10-minute conversation eats your office staff's capacity, and meanwhile the next caller is hitting voicemail.
Recurring customers reschedule, ask, complain
Quarterly customers calling to push their service back two weeks. Monthly mosquito customers asking about post-treatment safety. Termite-renewal customers wondering when the inspection happens. Most of these are 90-second calls — but they pile up and crowd out new business.
Commercial and termite leads are the LTV engine
A restaurant with a recurring contract is $200-$400/month for years. A termite treatment is $1,500-$3,000+. A commercial property is annual contracts at $5,000+. Each one starts as a phone call. Every missed call is years of recurring revenue walking away.
What missed calls actually cost you
- 18 missed calls/week × 4 weeks = 72 missed calls/month
- 72 × ~30% would-have-converted = 22 jobs lost
- 22 × $110 average single service = $2,420 monthly lost — and that ignores recurring contract LTV
- One missed termite job ($2,000) covers EMOR for 13 months on its own
- One missed quarterly contract starts at $200/year and compounds for 3-5 years
How EMOR handles real pest control calls
Wasp / hornet nest emergency
"There's a huge wasp nest right by my front door and I have kids. Can someone come treat it today?"
EMOR confirms same-day wasp removal is available, asks the nest size, location (eaves, ground, in a wall), and proximity to the front door. Books the soonest available slot, confirms the service-call price, and texts the customer the technician's ETA.
Same-day visit booked. Customer kept from calling competitors. Tech rolls with the right gear for the nest type and location.
New quarterly-service signup
"Hey, I'm thinking about getting on a regular pest plan. Do you guys do quarterly service, and what does it cover?"
EMOR walks the caller through your quarterly tiers (basic vs premium), what's covered (interior, exterior, common pests, exclusions), the typical pricing range, and the prep required for the first treatment. Books the initial inspection and captures the lead with property details.
Recurring customer enrolled or warm lead captured with full property context. Long-term LTV unlocked from a single phone conversation.
Termite quote inquiry
"I think I have termites — there's sawdust under a windowsill and I saw little wings. What do you guys charge for treatment?"
EMOR explains termite pricing depends on home size, type of termite (drywood vs subterranean), severity, and treatment method (liquid barrier, baiting, fumigation). Confirms a free inspection and books the appointment with all qualifying detail.
High-value termite lead captured with damage indicators, home age, and location. Inspector arrives prepared to identify the species and quote accurately.
Built for the way pest control companies actually run
Pet- and kid-safety questions answered correctly
Customers ask: "Is this safe for my dog? My toddler? My fish tank?" Wrong answer loses the customer permanently. EMOR pulls answers from your knowledge base (the products you use, re-entry times, EPA registration info, organic options) so the answer is consistent and correct every time.
Distinguishes new business from recurring-service questions
EMOR routes recurring-customer reschedules into your scheduling flow without bothering your sales team, and routes new-customer quote calls into your inspection booking flow with proper qualification. Each call gets the right experience and your office staff isn't doing both jobs.
Books inspections directly into your calendar — no callback
Customer hangs up with a confirmed inspection time and a text confirmation. No phone tag. No "we'll call you back to schedule." For commercial accounts and termite jobs, this fast booking is the difference between winning and losing the contract.
24/7 coverage for emergency pest calls
Wasps swarm at 7pm. Roaches show up at 11pm in a restaurant before closing. EMOR handles the call, books the visit (or routes to your on-call tech for true emergencies), and never sleeps. No more lost weekend calls to whoever answered first.
What pest control companies ask before signing up
Can EMOR answer pet-safety and kid-safety questions correctly?+
Yes — but only if you put the answers in your knowledge base during onboarding. EMOR doesn't guess. You tell it which products you use, the re-entry times, the EPA registration info, what's organic vs traditional, and what to tell parents about kid-safe alternatives. EMOR pulls answers directly from your knowledge base. Anything outside that gets flagged for a callback.
How does EMOR handle recurring-customer reschedule calls?+
EMOR recognizes recurring-customer calls (you can configure it to ask if they're a current customer) and routes them into your reschedule flow — checks the next available slot, moves their service, sends them a confirmation text. Your office staff stops fielding 30+ "can I push my Tuesday" calls a week.
What does EMOR say about pricing on the phone?+
EMOR communicates your standard service prices transparently (single-service fee, quarterly tier ranges) but is configured to never quote termite, fumigation, or commercial-property work without an inspection. The right framing: "Our standard quarterly is $X-$Y depending on home size; for termite or commercial we do a free inspection first because every property is different."
Can it qualify a commercial inquiry differently than a residential one?+
Yes. EMOR asks early in the call whether it's a home or a business, and routes commercial inquiries through a different qualification flow (property type, square footage, current pest issues, decision-maker contact) and flags them as priority leads for your sales team. Restaurants, food service, and property managers get the right escalation.
Does it integrate with PestPac, Briostack, FieldRoutes, or my CRM?+
EMOR captures every lead in its dashboard with full call context, and exports to PestPac, Briostack, FieldRoutes, ServSuite, and most pest-control platforms via webhooks. Direct API integration with the major pest CRMs is available on Professional and Enterprise plans.
Will it capture Spanish-speaking callers?+
Yes. EMOR detects the caller's language and conducts the entire call in Spanish if needed — no separate plan, no extra cost. For pest control companies in Florida, Texas, the Southwest, and major metros, this is real revenue most English-only services miss.
How long until it's actually live?+
About 30 minutes. Sign up, walk through the onboarding wizard (your service area, hours, products you use, common pricing tiers, recurring vs one-time service rules, pet-safety FAQs), forward your business line, and the next call is answered. The wizard captures the same context you'd train a new office hire on.
Stop losing pest control jobs to whoever picks up first.
Free trial. No credit card. Forward your number, hear EMOR answer like a real receptionist, decide before you spend a dollar.