AI receptionist built for garage door companies
A spring snaps at 7am. The customer can't get the car out for work. They're calling every garage door listing in town until someone says "we'll be there in 90 minutes." Be that company — without ever pulling your tech off a job to answer the phone.
What garage door companies actually deal with
"My car is stuck inside" calls do not wait
Broken torsion spring at 7am. Opener died Sunday night before a Monday meeting. Door won't close and the customer is standing in the driveway about to leave for work. They will call every listing until someone confirms a same-day visit. The shop that answers wins the $250 repair.
Your tech is on a ladder, not at a phone
Your installer is up a ladder hanging a 16-foot panel door. Your repair tech is on his back replacing a torsion spring. Phone rings — nobody answers. The customer is already calling the next listing by the time the voicemail beep ends.
New-door quotes are $1,500 to $5,000+ leads
A single sectional door is $1,500-$3,500. A double-car door is $3,000-$7,000. Smart opener install with the right brand is $400-$800. Each one starts as a phone call. Miss the call, lose the install — and one missed double-car door pays for two years of EMOR.
Customers ask questions you need to answer right
"Do you carry LiftMaster?" "What's the difference between a Genie belt drive and a chain?" "Will MyQ work with my old door?" Wrong answer loses the customer to the shop that knew. Right answer takes time off your sales person.
What missed calls actually cost you
- 14 missed calls/week × 4 weeks = 56 missed/month
- 56 × ~35% conversion if answered (high — emergency intent) = 20 jobs lost
- 20 × $280 average repair = $5,600 in monthly lost revenue
- One missed double-car door install ($5,000+) pays for EMOR for 3 years
How EMOR handles real garage door calls
Stuck-car emergency — broken spring
"My garage door is stuck halfway open and won't close. I think a spring broke. My car is inside and I need to leave for work — can someone come out today?"
EMOR confirms same-day spring repair, asks the door size (single vs double car), brand if visible, and approximate age. Books the next available emergency slot, gives a realistic ETA, confirms the standard spring replacement price range, and texts the customer the technician's name and ETA.
Same-day visit booked. Customer stops calling competitors. Tech rolls with the right spring sizes and a confirmed customer.
New door replacement quote
"My garage door is original to the house from the 80s and it looks terrible. I want to replace it with something nicer. What does a new door cost?"
EMOR explains door pricing depends on size (single vs double), material (steel, wood, composite), insulation level, window options, and opener compatibility. Asks home style for design fit, books the in-home estimate, and captures the lead with all context.
High-value new-door lead captured. Estimator arrives with appropriate door samples and a clear sense of the customer's style preference.
Smart opener install inquiry
"I want to add one of those smartphone garage door openers. Does that work with my existing door, and what does install cost?"
EMOR asks the current opener brand and model (LiftMaster, Genie, Chamberlain, etc.), age, and whether the customer has tried adding the MyQ or similar app already. If it's an old opener, explains the upgrade path. Books the install or service appointment with model details captured.
Smart-opener install lead captured. Tech arrives knowing the existing system and bringing the right adapter or replacement opener.
Built for the way garage door companies actually run
Sub-second answer on every call
A customer with a stuck-car emergency at 7am is dialing in rapid succession. The shop that answers in under a second wins the visit. EMOR picks up before the second ring and starts the dispatch conversation immediately. No phone tree, no "press 1 for service."
Knows your brands, your prices, your install lines
Configured during onboarding with which manufacturers you carry (LiftMaster, Genie, Chamberlain, Clopay, Wayne Dalton, etc.), what door styles and material options you sell, and your standard repair pricing. Customers feel like they're talking to a real garage door pro, not a generic dispatcher.
Books same-day repair into your live calendar
EMOR checks your live availability for that day, books the slot, gives a realistic ETA, and texts the customer the tech's name and arrival window. The customer stops dialing competitors. The job is yours.
Free your tech from being the dispatcher
Your installer up a ladder hanging a 16-foot door cannot answer the phone. Your repair tech with a spring under tension cannot answer the phone. EMOR is the dispatcher. They get job details on their phone and just drive to the next address.
What garage door companies ask before signing up
Can EMOR triage a real emergency from a routine repair?+
Yes. For garage doors, common emergencies (stuck door with car inside, door won't close at end of day, broken spring at morning departure) route into priority same-day dispatch. Routine repairs (squeaky door, slow opener, weatherstrip replacement) go into normal scheduling. The triage is configurable based on what you want to treat as priority.
Will EMOR quote a new door over the phone?+
No — and this is intentional. EMOR is configured to never quote door installs over the phone (every door depends on size, material, insulation, windows, and existing track). Instead, EMOR explains why an in-home estimate is needed, gives a starting-from range if you want, and books the appointment. You stop losing leads to "they wouldn't give me a number" while avoiding bad quotes.
Can it answer brand-specific questions (LiftMaster, Genie, MyQ, etc.)?+
Yes — but only with what you tell it during onboarding. You list which brands and models you carry, common compatibility info (which openers work with MyQ, which need adapters, which are obsolete), and EMOR answers from that knowledge base. Anything outside it gets flagged for a callback so a real human handles the nuance.
How does EMOR handle "is this an emergency or can it wait" calls?+
EMOR asks the qualifying questions during the call (is the door stuck, can the customer get the car out, is the door open and won't close, is the spring visibly broken) and triages based on the rules you set. A noisy door that still works gets normal scheduling; a door that won't close at the end of the day gets emergency dispatch.
Can it integrate with my scheduling/dispatch app?+
EMOR books into a calendar you control — Google Calendar, Outlook, or a dedicated EMOR calendar. ServiceTitan, Housecall Pro, Jobber, and most field-service platforms read these calendars and pull bookings into the dispatch board. Direct API integration is available on Professional and Enterprise plans.
Does it work for solo garage door techs or only multi-truck shops?+
Both. Solo techs benefit the most — you cannot answer the phone while you have a torsion spring under tension, and EMOR captures the next call so it's waiting when you finish. Multi-truck shops use EMOR to dispatch across techs based on location and type of work.
How long until it's actually live?+
About 30 minutes. Sign up, walk through the onboarding wizard (your service area, hours, brands carried, common repair prices, emergency rules), forward your business line, and the next call is answered. Worth doing before a Monday morning — that's when stuck-door emergencies peak.
Stop losing garage door jobs to whoever picks up first.
Free trial. No credit card. Forward your number, hear EMOR answer like a real receptionist, decide before you spend a dollar.